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BambooHR vs. ADP Workforce Now: Which HRIS is best for your company?

Updated on
July 4, 2023
Maria Santos
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In this article, we’ll look at how each system stacks up in terms of HRIS features, scalability, payroll management, employee self-service capabilities, customer service support options, and pricing plans to help you make an informed decision about which HR software vendor is best for small businesses like yours.


BambooHR has become a leader in providing modern HRIS solutions to small and mid-sized businesses. Their software covers various HR activities such as performance management, recruitment, and onboarding and is competitively priced.

While they also have a payroll company called Trax, many customers prefer to use their payroll and benefits administration tools alongside BambooHR. The system is open to integrating with other 3rd party HR tools.

BambooHR is specifically designed for SMBs, catering to companies with less than 300 employees. While it may not offer all the functionalities an HR team needs, it covers most activities and has open APIs for easy integration with other tools.

Implementation is relatively quick, takes around 6-12 weeks, and requires minimal input from an administrator. However, the system has limited rules engines and custom workflow tools, which may affect scalability. Overall, BambooHR is a user-friendly, modern, and affordable option for SMBs seeking HRIS solutions.

Blog: How Much Does BambooHR Cost?

ADP Workforce Now

ADP WorkforceNow is a comprehensive HRIS system with many features, including payroll, benefits, HR, recruitment, onboarding, performance, and learning. It is a cloud-based platform suitable for businesses of all sizes but is most popular among mid-market companies.

ADP WorkforceNow is highly regarded for its payroll and tax filing capabilities, and it also offers outsourced services to automate payroll processing and benefits management. Additionally, the system provides in-depth analytics and tracking dashboards that allow companies to measure and report on critical metrics. ADP can also conduct compensation benchmarking for customers to show how similar companies pay their employees.

ADP WorkforceNow is explicitly created for companies with 50-500 employees and simplifies specific HR needs. The system can be implemented in just three months, so there's no need to hire a consultant or outsource help - and it's utterly scalable without sacrificing quality! However, since this platform lacks custom workflow tools and rules engines, its scalability may become limited.

Blog: The 10 Best HRIS Systems for Mid-Sized Companies

Which HRIS is best for your company?

Now that we’ve taken a closer look at both systems let’s review the key differences between BambooHR vs. ADP Workforce Now to help you decide which is the best HRIS for your company.

Ease of Use:

BambooHR's user-friendly system requires minimal training and no technical experience, making it an excellent choice for small businesses that need a comprehensive HRIS solution. The platform offers an intuitive and straightforward interface that simplifies uploading employee information, configuring payroll settings, and managing benefits. Additionally, BambooHR is open to integrating with other 3rd party HR tools, allowing companies to get the most out of their software.

On the other hand, ADP Workforce Now also offers a user-friendly interface but is more complex than BambooHR due to its scalability and advanced capabilities.


ADP Workforce Now offers excellent scalability, making it a great choice for mid-market companies looking for an HRIS solution. The platform can quickly scale up to encompass additional HR departments, and it offers comprehensive analytics and tracking dashboards that help companies measure and report on critical metrics.

While BambooHR is also scalable, it may need to be better suited for larger organizations that require advanced HR functionalities.


ADP Workforce Now provides advanced payroll capabilities, allowing businesses to automate payroll processing and manage taxes. The platform offers compensation benchmarking services, so companies can better understand how similar companies pay their employees. ADP Workforce Now's payroll capabilities are especially beneficial for companies that require complex payroll processing.

In comparison, BambooHR's payroll capabilities are more straightforward and may need to be more suitable for companies that require advanced payroll processing.

Customer Support:

BambooHR offers excellent customer service, with 24/7 support via phone or email. Their team is knowledgeable and works hard to answer any questions you may have about the system quickly and accurately. Additionally, the platform provides comprehensive training materials to help you get up to speed quickly.

ADP Workforce Now also offers customer support, with 24/7 access to their team via phone or email. However, their level of service may not be as comprehensive as BambooHR's.

Blog: Rippling vs ADP vs Paylocity- The Best Payroll Systems for Growing, Mid-Market Companies


BambooHR offers several pricing plans based on the number of employees and features. Companies can pay a monthly or quarterly subscription fee. The platform is often reasonably priced, costing $6-12 per monthly employee (PEPM). As the organization grows more prominent, BambooHR's pricing will decrease accordingly.

Aside from the software fees, you must also pay a one-time implementation fee to use BambooHR. This implementation cost is typically 5-15% of your yearly software costs - for example, if you spend $100K annually on software, the installation fee would be between $5K and 15K.

Final Verdict

Both BambooHR and ADP Workforce Now offer comprehensive HRIS features, but the two systems have some critical differences. BambooHR is best for small businesses that need a user-friendly system without sacrificing scalability. It offers excellent customer service and competitive pricing.

ADP Workforce Now is an ideal choice for mid-market companies that need comprehensive payroll capabilities and scalability. It provides robust analytics and tracking dashboards for measuring key metrics, but its customer service may not be as comprehensive as BambooHR's.

Ultimately, your company's best HRIS system depends on your needs and preferences. To make an informed decision, assess each platform's features, pricing, customer service, and scalability. It's also important to consider the cost of implementation so you can determine which HRIS will provide the most bang for your buck. With careful research and a clear strategy, you can choose the right HRIS system to help your business succeed.

We hope this comparison of BambooHR vs. ADP Workforce Now has been helpful to you! Please feel free to reach out with any questions or feedback. Good luck with finding the perfect HRIS for your business!