The ROI of Using a Vendor-Agnostic HRIS Broker: Case Studies and Real Data

Learn how a vendor-agnostic HRIS broker delivers real savings. This guide uses case studies and data to show the ROI of making a smarter software choice.

Brett Ungashick
OutSail HRIS Advisor
June 5, 2025

Choosing an HRIS is a high-stakes game. The right system can accelerate your business, but the wrong one can set you back years. Yet, most companies tackle this decision with a DIY approach, relying on Google searches and vendor demos to get through a crowded and often misleading market. The result is often a costly mismatch.

A vendor-agnostic HRIS broker fundamentally changes the odds. An expert partner like OutSail doesn't sell software; they provide clarity. Working only for you, they use deep industry knowledge to ensure you select the perfect platform and get the best possible terms.

But what's the real-world value? Let's look at the data. These case studies prove the tangible ROI of using a vendor-agnostic broker is one of the smartest investments a growing company can make.

Understanding the Role of a Vendor-Agnostic HRIS Broker

A vendor-agnostic HRIS broker is a neutral third party that helps businesses evaluate, select, and implement HR software systems. They are not affiliated with or compensated by software vendors, allowing them to give objective guidance across a wide range of solutions.

Key Functions:

  • Needs Assessment: Deep-dive into organizational workflows, compliance requirements, tech stack, and goals.
  • RFP Management: Drafting, distributing, and evaluating RFPs across multiple HRIS platforms.
  • Demo Coordination & Comparison: Structuring demos to highlight critical features and ensure apples-to-apples comparison.
  • Negotiation & Pricing Insight: Leveraging market knowledge to secure better pricing and terms.
  • Implementation Advisory: Helping align internal resources and vendor timelines for smooth rollout.

Where DIY Fails: The Real Cost of Internal Selection

Companies often attempt to go it alone, assuming their HR or IT leaders can manage software selection. While this may seem cost-effective, the hidden costs are enormous:

  • Wasted Time: Internal teams spend 100+ hours on research, meetings, demos, and contract reviews—diverting attention from their core responsibilities.
  • Misalignment with Needs: Lack of experience often leads to selecting systems that are overbuilt (too complex) or underbuilt (lacking essential functions).
  • No Negotiation Leverage: Buyers often accept sticker prices or unfavorable contract terms, unaware of better options or benchmarks.
  • Implementation Delays: Without advisory support, implementations go over schedule and over budget due to poor planning and vague vendor communication.

OutSail Case Studies

OutSail, one of the leading vendor-agnostic HRIS brokers, has helped over 1,000 companies find the right-fit software. These real-world case studies demonstrate that the ROI isn't just a vague promise; it's a quantifiable result measured in dollars saved, hours reclaimed, and strategic goals achieved.

The Most Tangible Return: Direct Financial Impact

The clearest measure of an HRIS broker's value is found on the bottom line. By leveraging deep market knowledge, pricing benchmarks, and negotiation expertise, a broker can secure terms that are simply unattainable for a company going it alone.

Case Study: Dorel's $1 Million Masterclass in Negotiation

For Dorel, a large manufacturer, an outdated and fragmented HRIS was creating costly inefficiencies. They needed a modern, integrated platform to manage their US and Canadian operations effectively.

  • The Broker's Impact: OutSail guided Dorel through a structured process to identify five best-fit vendors. The most significant value came during contract negotiations. By using market intelligence and pricing benchmarks, the broker secured a deal that saved Dorel nearly $1 million over a three-year term.
  • The ROI: This staggering saving is a powerful testament to the financial leverage an expert provides. Companies cannot negotiate effectively when they don't have a clear understanding of the market rates.

Case Study: Olo Saves $300,000 While Upgrading Its Platform

Olo, a fast-growing restaurant technology provider, was being held back by its existing HRIS. They needed a superior platform to support their expansion.

  • The Broker's Impact: The guided selection process not only identified a best-in-class solution but also resulted in $300,000 in savings over three years.
  • The ROI: Olo achieved a dual victory: they acquired a more powerful and scalable technology platform while simultaneously reducing their overall spend. This showcases how a broker helps you invest smarter, not just cheaper.

Case Study: First Manhattan Slashes Annual Fees by 40%

Financial services firm First Manhattan discovered that looking beyond the big-name providers could lead to significant returns.

  • The Broker's Impact: A vendor-agnostic process uncovered a tailor-made system for their specific needs, leading to a 40% reduction in annual software fees.
  • The ROI: On top of the direct cost reduction, the new system was so well-aligned that it also cut the time spent on payroll by 30%, adding ongoing operational savings.

Case Study: Nourish Reduces Admin Fees by 75% During Hyper-Growth

The telehealth brand Nourish needed to transition away from its expensive PEO model to support its 1,500 employees. For their one-person HR team, this was a high-risk move.

  • The Broker's Impact: The consultant-led process identified the right scalable platform and resulted in a 75% reduction in administrative fees compared to the PEO model.
  • The ROI: This dramatic cost-saving allowed Nourish to manage its rapid growth with 67% less HR headcount than is typical for such a transition, proving an immense ROI in both direct costs and personnel efficiency.

The Efficiency Return: Reclaiming Your Most Valuable Asset

Beyond hard dollars, an expert broker returns something just as valuable: time. A DIY selection process is a notorious drain on an HR team's internal resources, pulling them away from strategic work.

Case Study: Gentherm Reclaims 75% of Its Evaluation Time

Global technology leader Gentherm understood that its HR team's time was better spent on strategic initiatives than on the administrative burden of vendor research and demos.

  • The Broker's Impact: By implementing a structured, efficient process, the broker cut the company's evaluation time by an incredible 75%. The entire selection was completed in just two months—a timeline nearly impossible to achieve internally.
  • The ROI: Reclaiming hundreds of hours of executive and HR team time translates directly into productivity gains, allowing the organization to accelerate other critical business projects.

The Ultimate Payoff: Strategic Enablement and Risk Mitigation

The highest level of ROI comes when the right HR technology actively enables core business strategy and mitigates the risk of failure.

Case Study: Cambly Unifies Global Operations

As a remote-first company in over 20 countries with a one-person HR team, Cambly faced an existential threat from data fragmentation. Strategic workforce planning was impossible without a single source of truth.

  • The Broker's Impact: The broker managed a complex global search, comparing over 10 vendors to find a single platform that could handle the unique requirements of dozens of countries. The chosen solution reduced data fragmentation by 90%.
  • The ROI: For the first time, Cambly gained a holistic view of its entire global workforce. This strategic clarity enables data-driven decisions on everything from talent to compensation, providing a priceless level of capability.

Case Study: Avenues Fuels Global Expansion

Avenues, a global education organization, needed to double its headcount in two years to meet its strategic goals. Its existing recruitment technology could not support this scale.

  • The Broker's Impact: The broker identified an Applicant Tracking System (ATS) perfectly aligned with the company's growth plan. The new system created 60% more hiring manager self-service, freeing up the talent team to focus on strategy.
  • The ROI: The return was the successful execution of the company's expansion plan. Better, faster hiring is directly linked to top-line business success, proving that the right HR system isn't just an operational tool—it's a growth engine.

Real Data: What the Numbers Say

According to OutSail’s internal tracking across 500+ engagements:

Summary: The average client working with OutSail saves $10,000–$50,000 and over 80 hours in internal work.

Breaking Down ROI: What Makes a Broker Worth It

Let’s look at some pillars that contribute to ROI from an HRIS broker:

1. Price Optimization

With insider knowledge of market rates, a broker negotiates:

  • Lower base fees
  • Waived implementation charges
  • Flexible renewal clauses
  • Discounts for prepayment or bundling

2. Time Efficiency

Less time researching = more time optimizing people operations.

HR leaders and CFOs save hundreds of hours by receiving curated vendor lists, prepped demo questions, and scoring frameworks.

3. Lower Risk of a Bad Fit

By thoroughly mapping business needs to software capabilities, vendor-agnostic brokers ensure:

  • The system matches your processes—not the other way around
  • Integrations are compatible
  • Scalability isn’t compromised

4. Faster Time to Value

With implementation guidance, clients start using their new HRIS sooner. This accelerates the benefits of automation, compliance, reporting, and employee satisfaction.

Who Benefits Most from Using an HRIS Broker?

While all companies can benefit, the impact is most visible for:

  • Companies Scaling Quickly: Need rapid implementation without hiccups.
  • Multi-State Employers: Face complex compliance challenges.
  • Organizations with Legacy Systems: Need modernization but don’t know where to start.
  • People Teams with Limited Bandwidth: Require support to avoid burnout.
  • First-Time Buyers: Risk falling for slick sales demos without technical vetting.

Conclusion: An Investment, Not an Expense

Choosing an HRIS is a high-stakes decision where the cost of getting it wrong is enormous. The DIY approach, while seemingly free, is laden with hidden costs in the form of wasted time, biased information, missed savings, and the strategic risk of a misaligned solution.

Partnering with a vendor-agnostic HRIS broker transforms the selection process from an administrative burden into a strategic investment with clear, compelling ROI. As demonstrated by the cases of Dorel, Olo, Gentherm, and others, this partnership delivers tangible outcomes: significant cost savings, dramatic reductions in annual fees, reclaimed team time, and strategic empowerment through optimized technology.

Ready to calculate the ROI for your organization?

OutSail’s vendor-agnostic brokerage model has helped over 1,000 companies find their perfect HRIS fit while saving them time and money.

To learn more about our proven process, visit our services page or Book a Free Consultation today.

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Meet the Author

Brett Ungashick
OutSail HRIS Advisor
Brett Ungashick, the friendly face behind OutSail, started his career at LinkedIn, selling HR software. This experience sparked an idea, leading him to create OutSail in 2018. Based in Denver, OutSail simplifies the HR software selection process, and Brett's hands-on approach has already helped over 1,000 companies, including SalesLoft, Hudl and DoorDash. He's a go-to guy for all things HR Tech, supporting companies in every industry and across 20+ countries. When he's not demystifying HR tech, you'll find Brett enjoying a round of golf or skiing down Colorado's slopes, always happy to chat about work or play.

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