Vendor Reviews
8 min read

Rippling: OutSail’s 2023 HRIS Review

Updated on
July 4, 2023
Maria Santos
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Choosing the right Human Resources Information System (HRIS) can be a daunting task with so many options available. It's important to make an informed decision to ensure the best fit for your business needs. This article provides insight into one of the best HRIS solutions available so you can confidently navigate this constantly changing field.

Rippling has been making some really cool innovations lately, and we're excited to share all the features and benefits with you. With our help, you can make informed decisions with complete confidence. Let's dive in together!

An Overview of Rippling:

Rippling has emerged as a prominent contender as organizations seek innovative solutions to manage their workforce effectively. With a history rooted in modern technology, Rippling has positioned itself as a transformative force in the HRIS market. At its core, Rippling prides itself on revolutionizing HR processes through its integration capabilities and advanced features.

Rippling is a modern technology-based solution that simplifies HR tasks and processes. It is a comprehensive system that surpasses traditional HRIS offerings by seamlessly connecting various HR functions and filling gaps in workforce management. Rippling's main advantage is its capacity to transform HR operations with advanced integrations and easy-to-use interfaces.

With an emphasis on seamless integration and an array of advanced features, Rippling empowers businesses to optimize their HR processes. By embracing Rippling, organizations can easily and efficiently navigate the complex realm of HR management, establishing themselves as pioneers in a rapidly evolving business landscape.

Key Strengths of Rippling:

Modern User Experience:

Rippling's standout feature is its modern and intuitive user interface. In today's fast-paced business environment, employees and administrators alike appreciate the seamless and user-friendly experience that Rippling offers. This emphasis on user experience enhances engagement and productivity, contributing to a positive work environment.

Onboarding Capabilities:

Rippling redefines the onboarding process by seamlessly integrating IT and HR tasks. Its innovative app management feature streamlines workflows and boosts productivity. This capability is particularly valuable for businesses with white-collar workforces that rely heavily on various workflow and productivity apps.

Integration Excellence:

Rippling has solidified its reputation for seamless integration with third-party HR tools. Noteworthy integrations include Greenhouse, Lever, Carta, Pave, and many more. This compatibility fosters an ecosystem where businesses can consolidate their HR functions while leveraging specialized tools for specific needs.

Dynamic Workflow Builder:

One of Rippling's standout features is its dynamic workflow builder. This feature enables businesses to automate actions and triggers based on external data, enhancing efficiency and reducing manual intervention. The ability to create custom workflows aligns with the unique needs of different businesses.

Innovative Global Capabilities:

Rippling has taken a bold step into the global arena by offering a comprehensive suite of global HR management tools. From compliance to timekeeping, Rippling addresses the complexities of international operations. Moreover, it provides global payroll services, catering to businesses with a geographically distributed workforce.

Areas of Consideration with Rippling:

Start-Up Nature:

While Rippling presents itself as a sleek and automated solution, some users have noted that the system might need to be more polished in practice as it appears in presentations. The startup nature of Rippling may mean occasional hiccups as the platform evolves.

Limited Functionality:

For businesses with intricate time and attendance needs, Rippling's time solution might need to be revised. Companies with complex workforce management requirements must assess whether Rippling's current capabilities align with their needs.

Scalability Concerns:

Rippling's relative newness raises questions about its scalability for larger enterprises. The platform has primarily targeted small to medium-sized businesses, and its configurability and workflow limitations might pose challenges for larger corporations.

Historical Context:

Understanding Rippling's historical context is valuable. The company's founding team has ties to Zenefits, another player in the HRIS space. This context sheds light on Rippling's evolution and unique HR technology approach.

Customer Support Model:

Rippling's customer support primarily relies on ticket-based communication, which might only suit some businesses. However, it's worth noting that Rippling has introduced phone support for larger clients, addressing this concern to some extent.

Deciding if Rippling is the Perfect Match for Your Business:

Assessing whether Rippling is the right fit for your business involves weighing its cutting-edge technological features against potential limitations. If your organization values advanced integrations and streamlined onboarding, Rippling's strengths align well. However, the platform might not be suitable for businesses with complex workforce management requirements or those seeking an all-in-one solution.


In HRIS, Rippling stands out for its modernity, integration capabilities, and innovative approach. While it offers a range of powerful features, it's important to consider potential limitations and whether they align with your business needs. For personalized advice and consultation on choosing the perfect HRIS for your organization, turn to OutSail. We specialize in guiding businesses through their HR technology journey, ensuring a seamless transition that enhances workforce management processes.