Zenefits Reviews - Pricing, Pros/Cons, User Reviews
November 2, 2023
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Zenefits changed the HRIS industry in the early 2010s with their sleek, modern user interface and unique busniess model. As they've grown, the business model looks more like their peers, but they've continued to focus on building easy-to-use technology for small and medium sized businesses. They also have open APIs and integrations with many leading point solutions.
Zenefits is considered an SMB HRIS, which means the system works best for companies with between 25 and 250 employees. SMB solutions are designed to cover some, but not all HR needs with some gaps to be filled in by 3rd party solutions. SMB solutions are typically more user-friendly and more modernly designed than other vendors. Additionally, they are typically built with integrations in mind and have open APIs. A solution like Zenefits usually takes 6-8 weeks to implement and requires a bit of configuration work from the administrator. SMB solutions tend to have limited rules engines and custom workflow tools, which can limit how scalable they can be.
Due to gaps in their own system, Zenefits has always prioritized integrations with 3rd party systems. Zenefits has marketplace integrations with many leading HR point solutions. However, custom integrations are not always the easiest to build with Zenefits due to their lack of professional services resources
While Zenefits can serve as a basic system-of-record for international employees, their primary audience is working with domestic companies. They don't typically partner with global payroll companies either