A Comprehensive Look at UKG’s Pricing

UKG

How Much Does UKG Cost?

UKG charges companies on an quarterly or annual subscription basis. UKG Pro is often a premium priced HRIS option. UKG Pro's software fees can cost between $27-37 PEPM for customers of their platform.

In addition to the software fees, implementing UKG will require a one-time implementation fee. UKG, or occasionally, their implementation partners, will charge ~40-70% of the annual software fees for their implementation fees (i.e., $40-70K implementation fee on a $100K annual purchase).

Administering UKG Pro does not require having a dedicated HRIS manager, but it does tend to work better when there are a few HR team members who can contribute to building and maintaining the system.

What Modules Are Included with UKG?

• Payroll
• Benefits Admin
• HR / Employee Files
• Time & Attendance
• Onboarding
• Recruiting / ATS
• Performance
• Comp & Succession
• Engagement
• Learning

UKG offers every module from hire-to-retire and has a very strong focus on HR and talent management. They offer a well-rounded solution that is strong in both Core HR & Payroll, as well as employee & talent facing areas too.

See How UKG Pro Stacks Up: Interested in how UKG compares to the competition on cost, features, and more? Visit the HRIS Marketplace for a side-by-side comparison.

Who is UKG?

UKG was formed in the beginning of 2020 through a merger of Ultimate Software and Kronos. UKG stands for Ultimate Kronos Group. Before the merger, UKG Pro was the flagship product of Ultimate Software. The platform developed in the late 1990s and is HQ'd out of Weston, Florida. The merger of the two organizations has helped to strengthen UKG Pro's workforce management tools and more developments are expected on the near-term roadmap.

What Sized Companies Fit UKG Best?

UKG Pro is considered a Mid-Enterprise HRIS, which means the system works best for companies with between 350 and 10,000 employees. Mid-Enterprise solutions are designed to be all-in-one HRIS's for companies with a moderate-to-high degree of complexity.

Mid-Enterprise solutions typically take about 4-6 months to implement and only occasionally require external consultants to successfully implement and manage the solutions. Companies can also streamline evaluations with a requirements builder before beginning demos. Mid-Enterprise solutions have more custom workflow tools and rules engines to support a business's growing complexity.

Need expert help with your HR implementation? Explore our HR Service Partner Finder to connect with the best HR consultants in the industry, including vendor shortlisting support.

Pros and Cons of UKG Pro

UKG Pro Strengths

• UKG Pro, formerly UltiPro, pioneered the enterprise HCM space and has one of the deepest rosters of clients in the mid-enterprise segment
• Although UKG isn’t a new product, UKG continues to make modern enhancements to the UI and feature set, delivering an enjoyable experience for end users & admins
• While many HRIS’s are payroll-centric and struggle to deliver high quality talent management tools, UKG is strong in both HR & Talent Management making it a more well-rounded solution than many of its peers in the broader software vendor directory.
• UKG recently acquired Immedis and now has a robust global payroll offering. Buyers comparing enterprise payroll ecosystems often reference ADP Vs UKG Pricing Technology Service during evaluations.
• UKG’s reporting & dashboard tools are AI-backed and get strong reviews from admins
• UKG has a strong corporate culture that has led to less turnover on the support side and a ‘partners for life’ mentality that leads to an above average service experience
• UKG’s integrations marketplace is growing quickly with leading HR point solutions

UKG Pro Concerns

• UKG’s software was originally developed in the early 2000’s, and their older architecture can make more agile, custom integrations a challenge
• UKG isn’t a single database solution. Some of their modules have been added via acquisition or white labeling, rather than the entire system being built in-house
• UKG generally does a good job of integrating those systems into their platform to create a seamless experience
• UKG’s customer support for their smallest customers can be a low touch experience
• UKG was recently bought by a private equity group and went through a merger with Kronos. So far the merger has been smooth for clients, but it is something to monitor

FAQs

1. How much does UKG Pro cost?

UKG Pro typically charges on a quarterly or annual subscription basis, with costs ranging from $27 to 37 per employee per month (PEPM). Additionally, there are one-time implementation fees, which can range from 40% to 70% of the annual software fees.

2. What modules are included with UKG Pro?

UKG Pro offers a comprehensive suite of HRIS modules, including Payroll, Benefits Administration, HR / Employee Files, Time & Attendance, Onboarding, Recruiting / ATS, Performance, Compensation & Succession, Engagement, and Learning. These modules cover the entire employee lifecycle from hire to retire.

3. Who is UKG Pro best suited for?

UKG Pro is considered a Mid-Enterprise HRIS, making it suitable for companies with between 350 and 10,000 employees. It is designed to meet the needs of companies with a moderate-to-high degree of complexity in their HR and talent management processes.

4. What are the strengths of UKG Pro?

UKG Pro has a deep roster of clients in the mid-enterprise segment and offers a well-rounded solution that is strong in both Core HR & Payroll, as well as talent management. It delivers modern enhancements to the user interface and feature set, and its reporting & dashboard tools receive strong reviews from administrators.

5. What are the concerns with UKG Pro?

While UKG Pro continues to make modern enhancements, its older architecture can make agile, custom integrations challenging. Additionally, some modules have been added via acquisition or white labeling, which may impact the system's overall cohesion. Customer support for smaller clients may also be a low-touch experience, and it's worth monitoring the effects of the recent merger with Kronos.