Before you start your HRIS evaluations and open yourself up to time-consuming sales calls and demos, it is important to have a clear idea of what you are looking for out of an HRIS.
Building out your functional requirements can be challenging, especially for those who do not have an HRIS or are operating on legacy platforms, and therefore do not know what to expect in the marketplace.
OutSail's free services help teams build out their requirements within minutes, and then uses that data to show buyers which vendors are the best match. If you're kicking off this process, it may be worth reaching out: Contact OutSail
If you prefer to build your requirements yourself, this article will provide a step-by-step guide to building an effective requirements document:
1.) Start High-Level
In general, we recommend that buyers start their requirements gathering process with the big picture in mind. Talk to your teammates and stakeholders and get an understanding of what buying priorities are most important to them.
A few of those high-level criteria could include: user experience, reporting capabilities, cost of ownership, product roadmap, vendor's track record and viability, integration capabilities, customer support model and more.
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2.) Determine Scope
Once a team is clear on their high-level needs, the next step in the process is to determine which modules will be in scope for the purchase.
The typical modules available in an HRIS include: Payroll, HRIS/Employee Records, Benefits Admin, Onboarding, Time & Attendance, Applicant Tracking System (ATS), Performance, Comp & Succession and Learning
3.) Select Must-Have's and Nice-to-Have's
Now that you know what modules are included, go through each category and determine what functionality you will need in each area. The list below should help you get started:
Payroll
- Employee can check pay stubs
- Direct deposit capabilities
- Automated tax calculations for federal, state and, local
- Ability to calculate lived-in versus worked-in tax rates
- Ability to work on pay runs prior to payroll closing
- Ability to make past-dated pay changes without support
- Ability to make pay changes mid-period and have changes pro-rated
- Wage processing - voluntary, involuntary, garnishment & levy
- FMLA tracking
- Ability to pay international employees
- Integration with general ledger
- Automatic updates from HRIS/Benefits for data changes
- Simple method for off cycle pay
- Expense management linked to payroll
HRIS/Employee Records
- Central record for personal and demographic history
- Unlimited custom fields with data validation
- Org chart functionality
- Document and file repository
- Ability to track federal, state and local requirements in system
- E-Signature functionality
- Allows for various user types (payroll, recruiting, admin, manager, employee)
- Customizable workflows and approvals
- Offers a mobile app for employee self-service
Benefits Admin
- Automatic feeds to/from carriers
- Two-way integration with payroll for deductions
- Two-way integration with HRIS to update life events and personal information
- Automatic enrollment notifications and reminders
- Total compensation statement
- Employee portal for benefits, wellness, tools, resources, etc., ACA reporting
- Support for multiple benefit plans/carriers
- Includes COBRA administration
Onboarding
- Automatically converts applicant ATS data into new hire HRIS data
- Ability to trigger new hire paperwork to employee at various stages of onboarding
- Ability to virtually "meet the team", learn about company culture/values, watch training videos
- All new hire paperwork and demographic stored in the HRIS
- Ability to notify various stakeholders (IT, HR, new manager and facilities) at different stages of onboarding
- Automatic assignment of unique employee numbers
- Interfaces with I-9 eVerify
- Asset tracking (computer, badge, etc.)
- Onboarding can be done fully remote
Time & Attendance
- Time data is automatically fed to payroll / benefits in real time
- Supports an unlimited set of PTO types
- Supports leave management of all types (FMLA, state regulated, ADA, personal, etc)
- Ability to support varying pay rules by location and function
- Multi-level approval workflows for managers
- Timesheet functionality for hourly workers
- Mobile app for requesting and approving time requests
- Biometric clock-in capabilities
- Geo-fencing capabilities
- Contactless clock-in capabilities
- Designate FMLA events
- Ability to handle job costing
ATS
- Workflow for requisition approval,
- Pushes jobs out to 3rd party job boards
- Customizable candidate stages for different job postings
- Branded career page where new jobs are automatically posted
- Searchable candidate database for managers and HR
- Predictive/AI candidate matching
- Ability to pull candidate data from LinkedIn
- Quick apply from LinkedIn/Other career sites
- Hiring team can collaborate via chat and commenting functionality
- Customizable scorecard tool to support standardized hiring decisions
- Job description database
- Automatic feeds to vendors (background check, drug screen, etc)
- Electronic offer package
- Ability to support employee referrals
- Ability to support external recruiter submitted candidates
- Support for in-person / on-campus events
Performance, Comp & Succession
- Performance review metrics and questions can be customized by department and role
- Ability to support 360 reviews between managers and employees
- Supports custom goals and tracking towards those goals
- Goals can be cascaded from the executive level down
- Functionality built to support 1 on 1's and ongoing coaching
- History of 1 on 1s, goal progress and previous reviews is available when filling out reviews
- Ability to create development plans
- Ability to identify high potential employees
- Approval workflows for comp decisions
- Industry benchmarking for compensation
- Total compensation analysis
Learning
- Automatic reminders for renewals, expiring certifications, annual trainings
- Trainings identified in performance automatically assigned
- Automatic registration for training
- Ability to support training in person and online
- Ability to take training on mobile devices
- Includes a library of training content
- Gamification within courses
- Micro-learning courses
- Easy method for building multi-media courses
- Ability to test knowledge and retention after course completion
- Ability to convert existing materials and presentations into new courses
- Reporting of training and metrics
Reporting
- Data from all modules can be accessible in one place
- Library of pre-built standard reports
- Ability to report on historical data
- Audit trail reporting
- Ability to generate compliance reports (EEO, OFCCP, ACA, FMLA)
- Graphic reporting, in addition to xls, csv, etc
- Simple method for building dashboards
- Ability to automatically schedule/send reports to stakeholders
- Data can be compared against benchmarks or peers
Security
- Multi-factor user authentication
- Support for SAML, SSO and other authentication mechanisms
- GDPR compliant
- ISO and SOC data security compliance certifications
- Data encryption at rest and in transit
- Complete audit trail of user authentication, access and actions
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