OutSail vs DIY: Why Going Solo in HR Tech Selection Costs More Than You Think

OutSail vs DIY: Discover the True Costs of HR Software Selection. Your expert HRIS buying guide and HR tech broker comparison to save time, money, and avoid costly mistakes.

Brett Ungashick
OutSail HRIS Advisor
November 30, 2025

When your company needs new HR software, the DIY approach might seem like the straightforward choice. After all, your HR team knows your needs best, right? But here's what most companies discover too late: going solo in HR tech selection often costs far more than working with a specialized broker like OutSail—in both time and money.

Let's break down the real costs of DIY HR software selection and why the broker model delivers better outcomes for organizations of all sizes.

The Hidden Costs of DIY HR Tech Selection

1. The Market Expertise Gap

Your internal HR team is brilliant at what they do—but staying current on the rapidly evolving HR tech landscape isn't their full-time job.

The DIY Reality: The HR technology market includes 220+ vendors, with new players emerging quarterly and existing platforms constantly adding features, changing pricing models, and shifting their ideal customer profiles. Unless your team is researching vendors daily, you're making decisions with incomplete or outdated information.

Companies going solo typically:

  • Miss emerging vendors that might be better fits
  • Overpay for brand-name solutions when alternatives exist
  • Overlook newer features that could solve specific pain points
  • Waste time meeting with vendors that were never good matches

The OutSail Advantage: OutSail's team lives and breathes HR tech. With 1,000+ implementations completed and relationships across every vendor in the space, they track product releases, pricing changes, and shifting vendor strategies in real-time. When VetnCare partnered with OutSail, they received three perfectly-matched recommendations within 48 hours—not three months of vendor research.

2. Process Excellence You Can't Build from Scratch

Most companies replace their HRIS every 5-7 years. That means your team is essentially learning how to buy HR software from scratch each time.

The DIY Reality: Without a proven process, internal teams typically:

  • Spend weeks creating requirements documents from a blank page
  • Build spreadsheets to compare vendors without knowing which criteria matter most
  • Run demos without a standardized evaluation framework
  • Struggle to compare proposals that use different pricing structures
  • Miss important contract terms during negotiations

This learning curve is expensive. The average DIY HRIS selection takes 6-9 months, consuming hundreds of hours from your HR, IT, and finance teams.

The OutSail Advantage: OutSail brings battle-tested tools and frameworks refined across thousands of projects:

  • Pre-built requirements templates tailored to your industry and size
  • Standardized scorecards that highlight what actually matters
  • Demo scripts with the tough questions vendors hope you won't ask
  • Project management systems that keep everything on track

First Manhattan cut their selection timeline to just 30 days using OutSail's proven process—that's a 75% time savings compared to typical DIY timelines.

3. The Internal Politics Problem

Here's an uncomfortable truth: without an independent expert, the loudest voice in the room often wins—not the best solution.

The DIY Reality: Every HRIS selection involves multiple stakeholders with competing priorities:

  • Your CFO wants the lowest price
  • Your IT team prefers vendors they already work with
  • Department heads each lobby for features that benefit their teams
  • Executives push for vendors used by their former employers

Without objective expertise, these competing agendas lead to:

  • Compromise solutions that satisfy no one
  • Political decisions that ignore data
  • Months of internal debate and delayed decisions
  • Buyer's remorse when the chosen system disappoints

The OutSail Advantage: As a vendor-agnostic broker, OutSail serves as the neutral party armed with facts. They anchor decisions in data rather than opinions, showing exactly how each vendor scores against your requirements. When internal politics threaten to derail the process, OutSail's expertise helps teams refocus on objective criteria and long-term business needs.

4. Leaving Money on the Table

This is where DIY becomes most costly: overpaying for your HR software.

The DIY Reality: Without market intelligence, companies routinely:

  • Accept the first proposal without knowing if it's competitive
  • Miss negotiation opportunities because they don't know what's possible
  • Agree to unfavorable contract terms that cost thousands annually
  • Pay for unnecessary add-ons or user tiers

HR software vendors know when they're talking to inexperienced buyers. They structure proposals strategically, knowing which numbers will get challenged and which will slide through.

The OutSail Advantage: OutSail's pricing database tracks real-world costs across thousands of implementations. When they review your proposals, they know exactly:

  • What other companies of your size and industry are paying
  • Which fees are negotiable and which are fixed
  • What discounts vendors typically offer
  • How to structure contracts for long-term savings

Gentherm achieved $1M in savings over three years by leveraging OutSail's negotiation expertise and pricing benchmarks. That's a real dollar impact that dwarfs the perceived "cost" of using a broker (which is zero, since OutSail is free to buyers).

The OutSail vs DIY Comparison

Real Companies, Real Results

The data speaks for itself:

  • 1,000+ companies have chosen OutSail over DIY
  • 83 NPS score shows exceptional client satisfaction
  • 100,000+ business hours saved across all implementations
  • $100M+ in HR tech purchased through the platform

When Olo set out to upgrade their HRIS, OutSail's granular pricing insights helped them identify a high-ROI option they would have otherwise dismissed. First Manhattan found their perfect payroll system in record time, breaking away from the conventional path. These aren't isolated success stories—they're the standard outcome of working with specialized expertise.

Why the "Free" DIY Approach Costs More

The irony? Most companies choose DIY because they think it's free. But the actual costs are substantial:

Time Investment:

  • 100-200 hours of internal team time at $75-150/hour = $7,500-$30,000 in labor
  • Extended timeline delays ROI from new system by months
  • Project drags on, creating decision fatigue and opportunity cost

Overpayment Risk:

  • 10-20% premium on software costs due to weak negotiation = $10,000-$50,000+ annually
  • Missed discounts on multi-year contracts
  • Unnecessary user licenses or modules

Selection Risk:

  • Poor vendor fit leads to reimplementation within 2-3 years
  • Low adoption means you don't get value from features you're paying for
  • Integration issues cost time and money to resolve

Add it up, and DIY easily costs $50,000-$100,000+ more than using OutSail—even before you factor in the risk of choosing wrong.

When Does DIY Make Sense?

Let's be honest: there are scenarios where DIY works fine.

Consider going solo if:

  • You're selecting from a tiny vendor pool (2-3 options max)
  • Your requirements are extremely straightforward
  • You have recent HRIS buying experience on your team
  • Your budget is so constrained that any vendor will work

But for most mid-market and enterprise companies, these conditions don't apply. You're evaluating dozens of potential vendors, your requirements span multiple departments, and you haven't done this in years. That's exactly when expert guidance pays off.

The OutSail Difference: Free Expertise, No Strings Attached

Here's what surprises many first-time users: OutSail's services are completely free to buyers.

The platform makes money through a vendor-agnostic broker model where all 220+ HR partners pay the same commission rates. The winning vendor compensates OutSail—not you—and they don't pass this cost along in higher software fees.

This means you get:

  • Expert guidance throughout the entire process
  • Access to pricing databases and evaluation tools
  • Proposal review and negotiation support
  • Implementation consultant matching
  • Ongoing optimization resources

All at zero cost, with zero obligation.

Getting Started with OutSail

Ready to see how much time and money you could save? Book a Free HR Tech Consultation

In your first conversation, OutSail will:

  1. Review your current HR tech stack and pain points
  2. Discuss your requirements, timeline, and budget
  3. Provide initial vendor recommendations from their marketplace
  4. Outline a customized selection process

No sales pressure, no vendor favoritism—just expert guidance to help you make the best decision for your organization.

The Bottom Line

DIY HR tech selection seems cost-effective until you account for the hidden expenses: time drain, overpayment, internal politics, and selection risk. When you can access world-class expertise at no cost, the only question is: why would you go it alone?

Companies like DoorDash, Hudl, and SalesLoft chose OutSail because they recognized that buying HR software is too important to leave to trial and error. Your next HRIS will serve your company for years—make sure you choose wisely.

Get Started with OutSail Today and discover how expert guidance transforms the HR tech buying experience. OutSail has helped 1,000+ companies select the right HR software, saving over 100,000 business hours and facilitating $100M+ in HR tech purchases.

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Meet the Author

Brett Ungashick
OutSail HRIS Advisor
Brett Ungashick, the friendly face behind OutSail, started his career at LinkedIn, selling HR software. This experience sparked an idea, leading him to create OutSail in 2018. Based in Denver, OutSail simplifies the HR software selection process, and Brett's hands-on approach has already helped over 1,000 companies, including SalesLoft, Hudl and DoorDash. He's a go-to guy for all things HR Tech, supporting companies in every industry and across 20+ countries. When he's not demystifying HR tech, you'll find Brett enjoying a round of golf or skiing down Colorado's slopes, always happy to chat about work or play.

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