Ascentis Reviews - Pricing, Pros/Cons, User Reviews
July 31, 2023
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Founded in 2007, Ascentis has been a niche player in the HRIS space for a number of years, but a recent private equity investment enabled their team to scale up their product, marketing and services. Ascentis now competes with some of the largest names in the HRIS space and provides a differentiated support model, transparent pricing and a very flexible system.
Ascentis is considered an upper Mid-Market HRIS, which means the system works best for companies with between 100 and 750 employees. Mid-Market solutions are designed to be an all-in-one HRIS for companies with a mild degree of complexity in their HR requirements. Mid-Market solutions typically take about 3 months to implement and do not require external consultants to successfully implement and manage the solutions. An upper Mid-Market solution, like Ascentis, can scale and configure to some businesses needs, but also may have limitations for larger, more complex organizations.
Ascentis charges companies on a subscription basis and their price point is often middle-of-the-road compared to the market. Ascentis' solution can cost anywhere from $16-22 PEPM, depending on the scope and modules included.
Ascentis also uses a comprehensive billing model where all charges and fees are tied into a single number, which limits the hidden fees and makes it easier to project costs
In addition to the software fees, implementing Ascentis will require a one-time implementation fee. Ascentis will charge ~ 15-25% of the annual software fees for their implementation fees (i.e., $15-25K implementation fee on a $100K annual purchase)
Until recently, Ascentis was viewed as a legacy platform and didn't offer the most user friendly experience for admins and end-users. However, Ascentis did rollout a refreshed interface in 2020 which has received positive reviews
Ascentis has grown through a combination of internal development and external acquisitions / partnerships which can lead to a less unified product architecture
Ascentis was bought by a private equity company a few years ago which has led to more investment in the product and service, but can also lead to future ownership changes
Ascentis is in the process of modernizing their integration capabilities. Like most providers, they can set-up standard integrations with accounting systems and benefit carriers. And while they have some API capabilities, their ability to build integrations with 3rd party HR tools is still developing and they do not have a robust partner marketplace today
While Ascentis can serve as a global system-of-record enabling international employees to onboard, complete performance reviews and manage leave, the Ascentis team has primarily focused on serving domestic clients. Additionally, global payroll requires a 3rd party